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Obscene messages

Leansale350
Visitor

Why have I received an obscene message from EE Community?  I am not aware I had even joined EE community.

25 REPLIES 25
XRaySpeX
EE Community Star
EE Community Star

@Duncan6 : You need to view your PMs online on this site by clicking on the envelope from your avatar @ top L or by going to https://community.ee.co.uk/t5/notes/privatenotespage , not thro' the notification (for that's all it is) email. Then you will see a Report button.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
NL55
Explorer

just wondered if anyone else has received a message like this:

 

          

 

 

Avocadosz

yesterday
Hi there, I am Valerie! I am very bored alone. Write me, maybe we will make friends, if you know what i mean ^_^ - Please don't worry I'm not seeking for a relationship. I just want to get laid. I really miss a man's touch!!   Find me here - ...
 
No answer to my query but have time for this!!!
bristolian
EE Community Star
EE Community Star

Hi @NL55 

 

Sorry that you've received this message. I suggest you follow the advice in @XRaySpeX posts above to report this message.

James_B
EE Community Manager
EE Community Manager

Hi All,

 

We're very sorry that these inappropriate messages have reached your inbox.

 

Please follow @XRaySpeX's advice and report the messages. We are working hard to make sure these users are banned and any future messages are blocked.

 

Thanks

 

James

Profile closed
Not applicable

I have received an inappropriate private message from a user: Apieceofhappine

I have phoned EE customer service who has advised me to log my complaint on here.

They tell me that they cannot remove me from the community.

I would like my community account disabled or deleted please.

Thank you.

I had one yesterday from a Lovecake after searching the EE community blog about charges. Wondered what the hell was going on. Don't rate EE security much

@markandrews933 


Sorry you've received these messages. Please follow the previous advice about reporting these users.

XRaySpeX
EE Community Star
EE Community Star

@James_B : How is it that all these trolls have suddenly turned up? We don't usually suffer from this.

 

Why are all the trolls mentioned in this thread still live on the Community?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

@markandrews933   Like you these spammers have joined the EE community and you can not stop someone from joining.  EE can not stop someone from sending a private message and you can only report it after the fact.   You do have the option yourself to turn off private messages but sometimes a EE staff member might need to speak with you privately and that’s what this should be used for. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
chistery
EE Community Star
EE Community Star

Once people report them, hopefully EE can look at them and see if there's a pattern,  maybe ban their IP ranges or something.

 

It's been a while since I registered, does EE send an email to verify the email is valid?