For up-to-date information and comments, search the EE Community or start a new topic. |
31-03-2021 09:50 AM
If you pre-order an OPPO Find X3 Pro between the 31st of March (00:01) and the 27th of April (23:59), you can claim an OPPO Watch (46mm), an Air VOOC Charger & Phone Case
If you pre-order an OPPO Find X3 Neo between the 31st of March (00:01) and the 27th of April (23:59), you can claim an OPPO Watch (41mm)
If you pre-order an OPPO Find X3 Lite between the 31st of March (00:01) and the 27th of April (23:59), you can claim a pair of OPPO Enco X Headphones
To claim your gift you will need to visit the claim portal during the claim period, which runs from 31st of March 2021 (00:01) and the 25th of May 2021 (23:59) and complete the claim form including your proof of purchase the IMEI which can be found on the box or in the settings menus.
You will be sent an email straight away to confirm your claim has been received and a further email within 28 days to confirm that your claim has been validated.
Once your claim has been validated, you should receive your gift within 45 days.
To complete your claim, you will need to supply your proof of purchase.
If you purchased in store this will be your retail receipt and/or your retail order confirmation.
Example
Example store receipt
Eample agreement
If you have ordered over the telephone or via our website, this would be your order confirmation email or your delivery note.
Example delivery note
Example order confirmation
Full terms and conditions can be found here >
09-04-2021 04:55 PM
I would love to order the Find X3 pro but stuck with 9 months left on my contract 😞
09-04-2021 05:03 PM
Hi @Neil671
Welcome to the community 🙂
Have you looked into an early upgrade to see if this is an option?
Thanks 🙂
Leanne.
09-04-2021 05:12 PM
It would cost me £360 to upgrade early so unfortunately this isn't an option
09-04-2021 05:14 PM
I see @Neil671
Always worth checking 🙂
Hopefully the next 9 months fly by and you get the phone you love as an upgrade.
Have a lovely weekend.
Leanne.
09-04-2021 05:31 PM
Thanks @Leanne_T
I'm counting down already. The only problem with January upgrades is either old phones or waiting even longer for one I want and I'm impatient.
10-05-2021 10:57 AM
Well your claim dates were a bit out of whack from the actual claims site you couldn't actually claim till your phone had arrived and you had an IMEI but none the less I claimed for my stuff back on the 15th of April.
Got a confirmation of claim and informed it would take up to 21 days to verify
and as of today still no update. time EE gave Oppo a nudge about keeping its promises and working within SLA Oppo's terrible customer service reflects on the network that advertised the deal and used it to get my business.
10-05-2021 01:14 PM - edited 10-05-2021 01:15 PM
Hi there @SJAREA
Thanks for coming to the community.
You can contact OPPO promotions using the following email address info@oppoclaim.co.uk.
They will get this looked into for you.
Leanne 🙂