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Community Activity
How does EE suck so bad when BT was great....?
How can EE screw up the technology so badly that their service sucks? We had 1-2 cut outs in 5 years with BT and it was normally around 3 in the morning which we put down to scheduled restarts. Now we are cutting out at least once a day and it is bec...
Final bill
I've moved to another provider who have asked for my final bill from EE. However seems to be a long time for EE to send it.
EETV apps freezing
Various apps, such as GB News, ITVX, Channel 5 all randomly freeze.Think the EETV box shows apps via YouView.i’ve rebooted TV box, router and all software and apps are up to date.I’m on fibre 900 with EE routeranyone had the same issue and resolved?c...
Fraud
I've just realised that EE is not concerned about being linked to a fraudulent website....if they were they would have proper customer services and you might actually get to speak to someone....
Resolved! Why can’t I use my data in Spain
Future Bills
Good evening,Was just wondering if it’s a “me” problem or something’s changed.Used to be possible to see an estimated bill on the app but it seems to have disappeared?App is up to date and I’ve tried both BALANCE and BILL via SMS to 150 but no joy. ...
Signed up for apple tv in store a month ago and still no activation details?
Hi All, I upgraded my account last month and added AppleTV as an add on. Didn’t receive a text code or link - going into the app itself it says it shows as added to my smart benefits. I then tap on it and it doesn’t give me any insight into how to ad...
Sorry, something went wrong on our end
Everytime I try to log into my ee app or the ee website I get this message. This has happened since I migrated from BT to EE broadband 3 weeks ago when my BT contract expired. I already had ee mobile before migration that worked well. How do I res...
Not able to buy plan
When I reach payment page it shows some error.
Sim 1 not privisioned
Why am I getting this, I can't ring or message or receive calls and texts
