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Number hasn’t transferred after 24 hours

cfcblue795
Visitor

Hi I got a new PAYG flex sim and wanted to transfer my old number from O2 I completed the online form before 5:30pm & still haven’t received any texts or updates after 24 hours. Could you please tell me if I am doing something wrong?

 

thanks

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@cfcblue795   Call customer services and give the the PAC code.   I wouldn’t recommend the online form to anyone.   Do this today ( now ) and you number should migrate tomorrow.  Do this tomorrow and your number might not migrate till Tuesday as ports don’t happen over the weekend.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.