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Number hasn’t transferred after 24 hours

cfcblue795
Visitor

Hi I got a new PAYG flex sim and wanted to transfer my old number from O2 I completed the online form before 5:30pm & still haven’t received any texts or updates after 24 hours. Could you please tell me if I am doing something wrong?

 

thanks

1 REPLY 1
Chris_B
Grand Master
Grand Master

@cfcblue795   Call customer services and give the the PAC code.   I wouldn’t recommend the online form to anyone.   Do this today ( now ) and you number should migrate tomorrow.  Do this tomorrow and your number might not migrate till Tuesday as ports don’t happen over the weekend.