has anyone had dispatch notification for upgrade samsung ultra s21?

[alipomp]

I upgraded through this text message,

Alison, there's still time to get a free pair of Galaxy Buds Pro when you pre-order the new Galaxy S21 Ultra 5G. Grab it on a Smart Plan from EE and for a limited time get a Gaming Unleashed bundle for free, including 12-months of Xbox Game Pass Ultimate + Razer Kishi Controller worth £218. Hurry, offer ends midnight 28 Jan. Order yours now at

i thought i would get notification today of dispatch but nothing, ive spoke to live chat and rang 150 and nothing on account  I have email confirmation from last friday, really confused

[BrendonH]

You ordered a week ago its first come first serve.

Pre ordering is not a guarantee you'll receive on launch day.

[Dani-31]

I have mines coming tomorrow 

[alipomp]

I only had the text last friday with the offer to upgrade with no early fee and trade in offer, but nothing today to say dispatched.  enjoy yours tomorrow 🙂

[Dani-31]

I ordered mine 2 weeks ago from a sim only plan hopefully you will get yours soon 😁

[Erekose]

Ordered on the 15th and arriving tomorrow.