Number hasn’t transferred after 24 hours
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28-01-2021 07:16 PM
Hi I got a new PAYG flex sim and wanted to transfer my old number from O2 I completed the online form before 5:30pm & still haven’t received any texts or updates after 24 hours. Could you please tell me if I am doing something wrong?
thanks
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28-01-2021 08:01 PM
@cfcblue795 Call customer services and give the the PAC code. I wouldn’t recommend the online form to anyone. Do this today ( now ) and you number should migrate tomorrow. Do this tomorrow and your number might not migrate till Tuesday as ports don’t happen over the weekend.
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
