Number Transfer Not worked Please help

[Empac]

Hi,

I have taken out a EE contract a few days ago and done a number transfer from 02. Got the text that the transfer was successful but it has not gone through successfully... I can receive, make calls and receive texts.

However, I cannot send texts to anyone. I have called multiple times and done various tests with EE to no avail. The sim was working fine up till the number change. 

[Chris_B]

@Empac  Have you restarted the device?  What device is it ? 

[XRaySpeX · Accepted solution]

@Empac : For sending texts, check your phone's Messaging app has the Message Centre no. setting for EE as +447958879879.

[Empac]

Yep tried restarted, put the sim in another phone and tried texting....it is S20 FE 5G... EE said it could be the sim that has gone faulty but said there is no guarantee that it can be that which makes me abit worried

[Empac]

The phone is S20 FE 5G - when going onto messages then the three dots and then settings -> there is more settings which has my number under message centre

[Empac]

OMG this actually worked your a life saver!, what does this number relate to though?

[XRaySpeX]

The Message Centre is the no to direct msgs so they can be routed onwards. It's like a Sorting Office.

Thanks! You're welcome 🙂 ! Glad I could be of assistance & it is now sorted.