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Not received BT sport activation email

KelLou94
Visitor

I’ve followed the process of activating BT sport and it said I would receive and activation email within 24hrs. When I try to log onto bt sport app it comes up with the following error. I haven’t received any activation email or text.

 

“We're unable to find an active BT Sport subscription on this account. Please check our help pages for details on how to get access: bt.com/help/id003 (ID003)”

1 REPLY 1
Chris_B
Grand Master
Grand Master

@KelLou94  Have a look at THIS and use the links on that webpage to sort out the ID003 error