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Not received BT sport activation email

KelLou94
Visitor

‎16-09-2021 12:50 PM

I’ve followed the process of activating BT sport and it said I would receive and activation email within 24hrs. When I try to log onto bt sport app it comes up with the following error. I haven’t received any activation email or text.

 

“We're unable to find an active BT Sport subscription on this account. Please check our help pages for details on how to get access: bt.com/help/id003 (ID003)”

0 Helpful
1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎16-09-2021 02:18 PM

@KelLou94  Have a look at THIS and use the links on that webpage to sort out the ID003 error 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.