Not able to recivev call after port

[Vishaljtly]

I am not able to receive any call from other network since i port my of number to EE i am new customer to EE.joined we on 23rd dec 

[Vishaljtly]

I am not able to receive any calls form different network provider since I port my number to ee

[Katie_B]

Hello @Vishaljtly.

I have responded to your other thread. 

Katie 🙂

[Katie_B]

Hello @Vishaljtly. 

Thanks for coming to the community. 

Did your number port complete on the 23rd of December or is this the date your contract started?

Are you able to call other networks?

Katie 🙂

[Vishaljtly]

Port was completed on 5th jan .

[Vishaljtly]

23rd is contract start date number port as completed on 5th jan2021.

[Vishaljtly]

Yes I'm able to call other network but like my wife my friend use vodafone they cant.

Every time they call it says(unable to reach).

[Vishaljtly]

How long will it take to sort this problem out.

I cliked solution by mistake. 

[Katie_B]

Thanks for confirming @Vishaljtly. 

I would recommend giving us a call so our technical care team can check your port. 

Katie 🙂

[Vishaljtly]

U called them yesterday but no hood reply they said its shocking they havent heard any thing like this before and I am charged for my bill to even i didn't recived proper service.