Iphone 12 pro max stock issue

[Aiden11]

I was told that I would be able to have a iPhone 12 pro max within 3 days and thst the grapthie model was on stock, then chased up later to find out they have no stock available. Is there an actual date on when the iPhone stocks back? 

[scouseguy80]

@Aiden11 I ordered my pro max on 15th December and was told 28 day wait.  Most people are still waiting from November, they're being delivered on first come firsr serve basis.

[Aiden11]

Ah okay, cheers. So must waiting around for a month on delays then get it, some service ee. 

[nmhendry]

I am in the same boat...phone ordered on November 24th and no sign of delivery...I did phone EE in early December and spent over 50 minutes on the phone only to find out that they could not tell me anything...

One thing this year has taught me though is to be patient...it will come in the end...

[83930293bb]

If it’s any help to yourself, mine is arriving tomorrow, I ordered on the 17th November. So you’re looking at around 5 weeks. I still think it’s extremely irresponsible of ee to continue advertising 28 days dispatch when people who are currently in the back log are already waiting longer than that. 

[Alixwilsoni]

I think they have been awful ! I ordered mine was told to expect a delivery the next day ... never came (obviously) and rang up to be spoken to very rudely By a woman who told me that they don’t know when they will be back in stock and how didn’t I know that ?! 🤦🏻‍♀️

[James_B]

Hi @Alixwilsoni,

Welcome to the EE Community. 🙂

Which model did you go for?

When did you place your order?

James

[Alixwilsoni]

Hi James 

I ordered the iPhone 12 pro max in blue 128gb to begin with as that was the only colour showing in stock !  then when it never showed up the next day I rang up and changed it to silver as that was my preferred option . I ordered on the 29th of December 

[James_B]

Hi @Alixwilsoni,

Due to limited stock availability, we are fulfilling all orders for the iPhone 12 Pro Max Silver 128GB on a first come first serve basis and are working with Apple to get this to you as soon as possible. We are sorry for the delay.

You'll receive a text message with tracking details as soon as your delivery slot is confirmed.

James

[Alixwilsoni]

Thanks for the generic reply I gathered that info already ! Ee shouldn’t be taking orders and telling people they will be delivered next day ! People don’t mind waiting if they are told from the get go 🤦🏻‍♀️