Number port

[Jackie0562]

I spoke to a lovely lady on Wednesday and she said my old o2 number would be ported yesterday.  o2 have txt to say my old sim is invalid now and my number should be through, but it still isn't showing on my EE account!

Please advise

Thanks

[Chris_B]

@Jackie0562  Have you tried restarting your device?   Have you put your EE sim in your device?  

[Jackie0562]

Yes to all of the above, funnily enough just after I posted this my number ported, just waiting for signal now 🙂

[Leanne_T]

Hi @Jackie0562

Thanks for coming to the community. 

If you go into your network settings, does EE show as available? 

Thanks 🙂

Leanne.