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26-11-2020 09:15 PM
I upgraded my phone and at the time added a case and screen protector package.
Only the phone was delivered. I contacted EE and was told the case and screen protector package wasn't actually available for my phone so would issue a refund.
I am still waiting for a refund. Please help.
27-11-2020 09:07 AM
Hi @NOidentity.
When did you request a refund?
A refund can take up to 10 working days to get back to you.
Jon
