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No wifi on j3

Nicole123451_
Visitor

I have Samsung J3. On sim only.

Got plenty of data. I can't get any wifi when out 

2 REPLIES 2
bristolian
EE Community Star
EE Community Star

HI @Nicole123451_ 

 

Welcome to the community.


WiFi will only be accessible when you're within range of a WiFi-router, which is usually indoors only. I presume you're having problems with mobile data when you're out - is mobile data enabled on your phone?

Jon_K
Former EE Employee

Hi @Nicole123451_

 

When was the last time you were able to use your mobile data when out and about?

 

Has it worked on this phone before?

 

Jon