Archived Posts

In this forum, you’ll find older (but always searchable) content.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15518 Views
  • 51 replies
  • 65 Helpful

Apple music

I have moved to a sim only plan and have the free Apple Music add on for 6 months. My Apple ID is a family shared one so we all have the same ID. When I try to log in then it kicks me out as my wife already has Apple Music on her account? When I trie...

KK961 by Visitor
  • 470 Views
  • 1 replies
  • 0 Helpful

No wifi on j3

I have Samsung J3. On sim only.Got plenty of data. I can't get any wifi when out 

Resolved! Is my Pay As You Go Sim still active after a year?

Hello I wonder if there’s a way to check if my PAYG sim card is still active. I’m planning to go to the UK again after a year. I want to use it again while I’m in the UK. My simcard hasn’t been active for about a year. A month ago I topped up the sim...

got extra new number on my account when upgrading to SIM-only

My contract ends in a few days, and I wanted to 'upgrade' to SIM-only deal. I thought this went OK when clicking through links - I thought I'd clicked an 'upgrade' link initially, but now I've been sent a SIM through the post that has a new phone num...

EE SIM - Being Told It Is An Orange Number

Hi All, I have been sent a SIM, installed in phone and I get EE network signal. However can't make or receive any calls. I tried phoning business support and keep getting told it's an Orange number and to phone 07973 100 150, but this is also a EE nu...

randyp13 by Explorer
  • 853 Views
  • 7 replies
  • 0 Helpful

SIM card NOT ARRIVED

Hi there, I purchased an EE sim about a week ago and IT never arrived even though it said it did. I cant call the helpline because now I have no working phone or network. Please help me. 

Abysmally slow Mobile 4G speed < 1Mb/s download

Just bought EE pack this week. My 4G data speeds are shocking. Trying to work remotely in video calls on <1 Mb/s download and upload. Why is this? I obviously chose the wrong network. 

CarmenC by Visitor
  • 809 Views
  • 1 replies
  • 1 Helpful

Slow speed 4G wifi through a vpn

Hi, I recently installed an external antenna for EE 4G wifi.  Getting 30 - 40 meg download in my house on all my personal devices (Netflix, Kids I-pads and personal laptop) via wifi.  All good. However my work laptop connects through my wifi to a VPN...

Fintan3 by Investigator
  • 2110 Views
  • 8 replies
  • 1 Helpful

7 weeks and counting for unlock code ... unacceptable

I`ve been waiting for 7 weeks now for ee to unlock my network , the phone meets all the criteria to be unlocked  , however after weekly calls and ee promising on several occasions to be in touch .... suprise suprise no call back or text .This is tota...