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No update

Patrica1943
Investigator
Investigator

Hi there I ordered last night with confirmation but every time I try to sort out the status of it am getting no where 

5 REPLIES 5
Jon_K
Former EE Employee

Hi @Patricia1943.

 

Welcome to the community.

 

What did you order?

 

Are you using our online order tracker?

 

Jon

I ordered new iPad and watch I try using the order code and I keep getting a message saying un able show order details 

 

Jon_K
Former EE Employee

Thanks @Patricia1943.

 

DPD will send you a text when your order is ready to be delivered.

 

If you'd like an update in the mean time, I'd recommend giving our Customer Care team a call.

 

Jon

I have tried but no answer was on hold for 45 minutes 

Jon_K
Former EE Employee

Sorry @Patricia1943, our lines may be busier than usual at the moment.

 

If you don't hear from DPD tomorrow, I'd recommend trying to call again for an update.

 

Jon