Return Pack

[Darrell08]

I've had my final reminder to return my trade in iPhone, but haven't received my returns pack yet (actually haven't had any post for a couple of weeks). I've tried phoning brightstar a couple of times but get no reply - is there a address I can just send the phone to or any advice you can give?

[Jon_K]

Hi @Darrell08.

Welcome to the community.

I'd recommend getting in touch with our Customer Care team about this.

They will be able to access your account and take the appropriate action.

Jon

[LouCroft]

Me too 🙂