No update to my order

[Imz010]

Hi I've had no update. It's been close to a month now and nothing yet for an iPhone 13 pro max I pre ordered.

[Katie_B]

Hello @Imz010. 

Thanks for coming to the community. 

Please could you confirm what colour and memory size you ordered?

Katie.

[Imz010]

Sierra blue 13 pro max 128gb @Katie_B 

[Katie_B]

Hi @Imz010. 

Thanks for coming to the community. 

The iPhone 13 Pro Max 128GB Sierra Blue is expected to be despatched within 21 days of ordering. 

Has your wait time exceeded 21 days?

Katie 🙂

[Imz010]

Yes it's been over 3 weeks now @Katie_B 

[Katie_B]

Hi @Imz010. 

In this case I would recommend giving us a call on 150 so our customer care team can see if there is any further update. 

Katie.

[Alex2323]

Can you update on the iPhone 13 pro max gold 128GB I’ve been nearly three weeks since order also still no news

[Katie_B]

Hello @Alex2323. 

The iPhone 13 Pro Max 128GB Gold current delivery guidance is to expect despatch in more than 28 days. 

Katie.