Can I find itemised data usage?

[catherine_bouck]

EE says I've used 37GB in the past month, when on average over past few years I use 1-2GB a month and haven't done anything differently.

My iphone tells me I've used 58GB since I bought my phone in March 2018 so this really doesn't add up.

Anyone know how to work out / solve this?

[Katie_B]

Hello @catherine_bouck. 

Thanks for coming to the community. 

If your phone does not show an accurate reading to what is showing within your My EE I would recommend speaking with our customer care team who can provide you more information about your usage. 

Katie 🙂

[Katie_B]

Hello @catherine_bouck. 

Thanks for coming to the community. 

If your phone does not show an accurate reading to what is showing within your My EE I would recommend speaking with our customer care team who can provide you more information about your usage. 

Katie 🙂

[mikeliuk]

Hi @catherine_bouck ,

The below link should help you track down which App has caused this.

https://www.macworld.co.uk/how-to/save-data-3510292/