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No router arrived yet

Lpearce12
Visitor

‎02-11-2021 06:14 PM

Hi, I agreed a new package for my broadband over a week ago due to change over on the 8th of November however have not recover the router yet? Any ideas how long this will take as rely on the internet for working from home?

0 Helpful
1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎02-11-2021 06:17 PM

You should receive your router a day or 2 before your BB is due to go live.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP