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Community Activity
Cant buy packs with credit or pay by a card
I recently cancelled my £15 subscription pack and decided to rejoin but it wont allow me to buy any packs. I cant top up my credit or buy the pack with my card. When i try buying with my card it says this error:Sorry, we were unable to complete your ...
Possible scam call
My partner has just received a call from an alleged EE number calling from Durham. The call was to say they can give a discount of 30% on the monthly bill. The caller spoke with a foreign accent and very broken English. When my partner asked why the...
UPnP not successful Nat type: moderate
I have had my Xbox Series X connected to my EE Broadband router since it was installed roughly 8 months ago. There have been no issues at all up until last Friday when I received the following message on my network status on my Xbox:NAT Type: Modera...
Why is the signal so bad in central London?
Can someone explain the technical reasons why I got better signal in central London in the 90s, than I do in 2025 on EE? I work near Oxford Street, and the signal is dire. Often it will show that I have good signal, and yet calls will drop, or web pa...
The evolution of the BT TV box
Recently reading articles on various forums that Freely replacing freeview/Youview I wonder if this will come to the EE tv box the current offering delivered by aerial and even internet is rather limited compared to the competition and considering B...
Xbox game pass ultimate
I get game pass ultimate with my package. I haven’t received a code and when I try to activate it it just keeps refreshing. Can anyone help?
Not so rapid phone repair - google pixel 7 pro
I have just been in store to take a phone for repair, and was told that they don’t do loan phones even through boards in advertise it, also was told that it would take 14 days for repair how is this a rapid repair?
Discovery plus broadband disconnects
I am already experiencing problems with sound on Discovery plus when I lose sound after an ad break which I have discussed here.I also have a problem watching Discovery plus (Smallest Cog, and Vinny Jones on catch up) in the evenings. Whilst watching...
Resolved! Multiple upgrades at once
I am due upgrades on 3 of the 4 mobile phones I have. Trying to do this online is proving difficult.I choose the first phone to upgrade and go through the process and it wants me to apply the order for that one phone, setting up the 2 direct debits n...
