Hello @sundusS ,
Welcome to the community,
Not sure why you think you will get the answer here,, but if it is the latest iPhone, then it will be on a first come first serve basis and there is a waiting list, as Apple are struggling to get parts and have elsewhere mentioned it could take up to February 2022 for all deliveries to be made.
You would have to speak to customer service otherwise, as this is an account query.
To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
