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Speak to a real person

EE seem very proud to announce that they've been the best provider for x number of years but the customer service is indescribably bad. I know real people cost money but if you want to be considered the best mobile provider a 'bot' is not the way to ...

Need a real router and mesh

HiBeen using the "Smart" Hub Pro for a few months now and come to the conclusion it's less than rubbish. There is no real QoS, no ability to change DNS and the awful range extenders are equal to tin cans with a bit of string. Can anyone suggest a dec...

Toryscum by • Investigator
  • 23 Views
  • 3 replies
  • 1 Helpful

Apple Music Subscription not available through EE

I have added Apple Music as my inclusive extra on my EE plan.I have has 4 different phone calls with EE and the support team are struggling to solve the issue. I was referred to Apple on two occasions, having being told that it is an EE problem, due ...

KashifL by • Investigator
  • 62 Views
  • 6 replies
  • 1 Helpful

Roam Inclusive Package

I have just received a message that my Roam Inclusive Extra package has been removed from my plan.    I am in contract until November 2025 and as a frequent traveller use this regularly.    No reduction in price but a large part of the reason I took ...

NicRog by • Visitor
  • 207 Views
  • 9 replies
  • 3 Helpful

Live chat

Hi, is it usual that Live Chat is unavailable under Help, all day Sunday?

HollowayRoad by • Established Contributor
  • 6552 Views
  • 9 replies
  • 0 Helpful

PS Portal away from home

I’ve just purchased a PS Portal thinking o had a great setup at home, that it would be good to take that on the road. I have an All Rounder plan for my iPhone, and I’m on the 900mb full fibre at home, streaming on the best network for gaming therefor...

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