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07-05-2020 01:06 AM
I paid of my contract and upgraded to a new phone which said would be delivered within 24 hours. I understand with the current covid 19 situation this may be different. I haven't recieved any confirmation about my order or when it is coming. The phone was in stock when I ordered and still says in stock now. I have paid a lot of money so what has happened?
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07-05-2020 02:03 AM - edited 07-05-2020 02:04 AM
Hi @Birdkeira1
Welcome to the EE Community,
If you call freephone 0800 317 720 a customer service advisor will be able to provide with you a update on your upgrade order.
Thanks,
David.
07-05-2020 02:03 AM - edited 07-05-2020 02:04 AM
Hi @Birdkeira1
Welcome to the EE Community,
If you call freephone 0800 317 720 a customer service advisor will be able to provide with you a update on your upgrade order.
Thanks,
David.