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No order confirmation

Beckysiva
Investigator
Investigator

I upgraded this morning over the phone but had no confirmation and I'm a little worried as I had to change my address before the order. 

5 REPLIES 5
Christopher_G
EE Community Support Team

Hi @Beckysiva

 

Welcome to the community.

 

How did you order? Have you checked your spam/junk folder?


Chris

I ordered it over the phone. Thank you for getting back to me 

Christopher_G
EE Community Support Team

Was there anything in your spam/junk folder, @Beckysiva?

 

Chris

No but I have had texts come through saying my upgrade has now started. 

Christopher_G
EE Community Support Team

That's good, @Beckysiva. It sounds like the upgrade is going through.

 

If you would like to check the delivery address, I'd recommend speaking to our Mobile Care team.

 

Chris