No order confirmation
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01-04-2021 11:08 AM
I upgraded this morning over the phone but had no confirmation and I'm a little worried as I had to change my address before the order.
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01-04-2021 01:40 PM
Hi @Beckysiva
Welcome to the community.
How did you order? Have you checked your spam/junk folder?
Chris
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01-04-2021 03:28 PM
I ordered it over the phone. Thank you for getting back to me
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01-04-2021 03:48 PM
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01-04-2021 05:07 PM
No but I have had texts come through saying my upgrade has now started.
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02-04-2021 07:56 AM
That's good, @Beckysiva. It sounds like the upgrade is going through.
If you would like to check the delivery address, I'd recommend speaking to our Mobile Care team.
Chris
