For up-to-date information and comments, search the EE Community or start a new topic. |
03-10-2021 08:25 AM
Hi there just ordered the 13 pro max on a telephone call and the money has been taken out for the upfront cost however I have received no email or any information on the delivery
thanks
03-10-2021 09:03 AM - edited 03-10-2021 09:03 AM
@Yusufmahmood You’ve not received anything yet as no device can be allocated to you, you’ve ordered a high demand device that has limited availability and others will be in front of you in the Q waiting on their orders. You’ll be waiting awhile longer yet
but do check your spam folder in case anything went in there.
03-10-2021 09:10 AM
Morning @Yusufmahmood
Thanks for coming to the community.
Did you get an order number to track your order online?
Thanks 🙂
Leanne.
03-10-2021 09:24 AM
03-10-2021 09:37 AM
03-10-2021 09:57 AM
03-10-2021 09:59 AM
Thanks for trying @Yusufmahmood
In this case, please give us a call on 150 and the team will get this looked into for you.
Thanks 🙂
Leanne.
03-10-2021 10:05 AM
03-10-2021 10:09 AM
Thanks for coming back to me.
If you call us on 0800 956 6000 no number will be needed and the team will be happy to help.
Leanne.