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No info on delivery

frenchy2
Visitor

‎29-09-2021 10:28 AM

Hi.

 

I also ordered a Samsung S21. It did say 7 days for delivery. Well, like many, the 7 days are gone. No delivery, no info. Going on tracking on order? No problem, went on it and the answer is no info available!

 

Why EE doesn't send a quick email to say there are issues with order. It s the minimum in business. Been 20 years with EE, but due to the poor info given to old/new customers, thinking of leaving too. Let us know when you should receive some stock. 

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎29-09-2021 12:06 PM

@frenchy2  EE have been receiving them but in limited quantities.    The only people who know that EE are getting devices are those that have been allocated  a device.    EE are not going to inform you that they have received some in and then say but you will not be getting one yet. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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