No confirmation of order/ upgrade

philsteve44
Visitor

Today invited to upgrade my phone, logged in placed my upgrade order iPhone 11, told i would receive a confirmation email, haven't received anything and unable to see anything on my account, when can i expect to receive confirmation of my upgrade?

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@philsteve44   I would call customer services in the morning if you’ve not heard anything by then. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.