No confirmation of order/ upgrade
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15-01-2020 07:32 PM
Today invited to upgrade my phone, logged in placed my upgrade order iPhone 11, told i would receive a confirmation email, haven't received anything and unable to see anything on my account, when can i expect to receive confirmation of my upgrade?
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15-01-2020 09:12 PM
@philsteve44 I would call customer services in the morning if you’ve not heard anything by then.
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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