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No confirmation email after order

Barbersmith
Visitor

‎26-02-2019 09:47 PM

Hello, I ordered a mobile over the phone today, it should be arriving tomorrow, I haven't had an email confirming the order from EE. Is this normal? 

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎27-02-2019 06:00 AM

Hi @Barbersmith

 

Have you checked your Junk/Spam folders?

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
Christopher_G
EE Community Support Team

‎27-02-2019 08:23 AM

Hi @Barbersmith

 

Welcome to the community. 🙂

 

Did you order online or over the phone? Which phone did you order?

 

Chris

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