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No Email

dominey91
Explorer

So ordered my new google pixel 4xl and haven't recieved my email with the tracking number checked my emails only one i've had is saying order is on it's way but no order number for tracking. Help

3 REPLIES 3
Chris_B
Grand Master
Grand Master

@dominey91   When did you order it ?  

1.09pm got confirmation email but no number to track etc 

Leanne_T
EE Community Support Team

Hi there @dominey91

 

Thanks for posting on the community 🙂

 

Within the email you have received, is there a ten to 12-character order reference number showing?

 

If not, if you give us a call on 150 our Mobile Care team can check your order and give you the tracking number 🙂

 

Let me know how you get on.

 

Leanne 🙂