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Awaiting upgrade

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JaneyP
Visitor

‎27-11-2019 03:55 PM

Hi, ordered Huawei upgrade 7 days ago. Said in stock, delivery within 1 day?? Still waiting 

Messages being received about upgrade but nothing to say when to expect delivery of phone 

Please advise how to find out what's happening 

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1 SOLUTION

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David
Brilliant Contributor
Brilliant Contributor

‎27-11-2019 04:11 PM

Hi @JaneyP 

 

Welcome to the EE Community,

 

Please contact customer services on 150 from your EE phone or 0800 956 6000 opt 2 opt 4 from any other phone and a advisor will be happy to check whats happening with your order.

 

Thanks,

 

David.

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David
Brilliant Contributor
Brilliant Contributor

‎27-11-2019 04:11 PM

Hi @JaneyP 

 

Welcome to the EE Community,

 

Please contact customer services on 150 from your EE phone or 0800 956 6000 opt 2 opt 4 from any other phone and a advisor will be happy to check whats happening with your order.

 

Thanks,

 

David.