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No Delivery date for order placed on 30/10/2020.

Mr_Camargo
Explorer

‎16-11-2020 04:46 PM

Hello

I have placed an order for the iPhone 12Pro
128GB Pacific Blue with 
Expected despatch within 21 days. When will I be informed of the delivery date? 

 

0 Helpful
3 REPLIES 3
Northerner
EE Community Star
EE Community Star

‎16-11-2020 04:59 PM

Hi @Mr_Camargo 

 

Have you checked EE order tracking?

 

https://myaccount.ee.co.uk/orderdetails

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
Leanne_T
EE Community Support Team

‎16-11-2020 06:12 PM

Evening @Mr_Camargo

 

Welcome to the community.

 

All orders will be sent out on a first come first served basis, with any back orders being fulfilled first.

 

As soon as your order is available and ready to dispatch, you will receive a text from DPD letting you know when this will be delivered.

 

Thanks.

 

Leanne.

0 Helpful
Mr_Camargo
Explorer
In response to Northerner

‎16-11-2020 10:07 PM

Hi @Northerner. Yes I did use the EE order tracker but only informed that DPD would send a text once the product is available. Not much of a solution or helpful information.

0 Helpful