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requesting pac number from OLD sim

dededededed
Visitor

‎16-11-2020 07:47 PM

I had a T-mobile sim years ago, and I lost misplaced the sim years ago. The number is still working but because I no longer have the sim I cannot use it to request a PAC number, how else can I get the number back?

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎16-11-2020 08:18 PM

@dededededed  The only way for you to request this is you are still paying the contract for it.  It was on PAYG then after 6 months of no use the number is reclaimed back as it is seen that it’s no longer in use and after this time it will be impossible to get the number back. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎16-11-2020 10:49 PM

Yes, the no. we be still working in someone else's hands. You can't get it back.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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