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Are pay monthly contract phones on EE locked to EE, or can I use my old sim and

Chesterman
Visitor

‎16-11-2020 04:47 PM

I have just received my new pay monthly EE mobile phone and EE SIM card. 

I want to keep my old number?, can I use it on my new phone?.

or will my new EE mobile be locked to EE

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎16-11-2020 04:57 PM

Hi @Chesterman 

 

Yes if you get your device from EE. 

 

You can unlock your device after 6 months of ownership.

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
XRaySpeX
EE Community Star
EE Community Star

‎16-11-2020 11:18 PM

You could port your old no. to your new EE contract.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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