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Are pay monthly contract phones on EE locked to EE, or can I use my old sim and

Chesterman
Visitor

‎16-11-2020 04:47 PM

I have just received my new pay monthly EE mobile phone and EE SIM card. 

I want to keep my old number?, can I use it on my new phone?.

or will my new EE mobile be locked to EE

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎16-11-2020 04:57 PM

Hi @Chesterman 

 

Yes if you get your device from EE. 

 

You can unlock your device after 6 months of ownership.

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
XRaySpeX
EE Community Star
EE Community Star

‎16-11-2020 11:18 PM

You could port your old no. to your new EE contract.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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