cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Nintendo Switch faulty

Nobledm
Explorer

Hi, we entered a new contract in November/December because of the free Nintendo Switch offer.

 

We've loved playing it but just 4 months after getting it it no longer charges and reading online it's quite a common thing. Will EE replace the Switch does anyone know as reading up on it they are classed as the retailer so I have to go through them.

 

Thank you.

3 REPLIES 3
Northerner
EE Community Star
EE Community Star

Hi @Nobledm 

 

You will need to either contact Kondor the supplier, or claim under your Nintendo warranty.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Thank you. I'll try tomorrow!

Leanne_T
EE Community Support Team

Afternoon @Nobledm

 

Thanks for coming to the community.

 

You can email customerservice@kondor.co.uk, and they can help you with your Nintendo Switch.

 

Let us know how you get on 🙂

 

Thanks.

 

Leanne.