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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2650 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15525 Views
  • 51 replies
  • 65 Helpful

I still haven’t got a delivery update 6 days after ordering

I placed an order for an iPhone 11 on 20th of April, it said it was in stock and that it’s usually dispatched within one day, but I still haven’t received any update on email or text and when I try and track my order it says that it can’t give me any...

Nintendo Switch faulty

Hi, we entered a new contract in November/December because of the free Nintendo Switch offer. We've loved playing it but just 4 months after getting it it no longer charges and reading online it's quite a common thing. Will EE replace the Switch does...

Nobledm by Explorer
  • 768 Views
  • 3 replies
  • 1 Helpful

No dispatch email

I ordered a pay as you go phone yesterday (April 25th) at 1:25 I received the confirmation email but nothing about dispatch it says on the website dispatch should be within 24 hours but today is a Sunday do you still dispatch on Sundays or will it be...

Ryan201 by Explorer
  • 676 Views
  • 3 replies
  • 0 Helpful

New phone

I ordered a new mobile yesterday and it was meant to be delivered today between 10 am and 12. I have not had an email, text or call about my phone being delivered 

mb15 by Visitor
  • 545 Views
  • 2 replies
  • 0 Helpful

How long are deliveries taking at the moment?

How long are deliveries taking at the moment? i have been waiting almost a week for my order and still no sign, no email, no text and when trying to track order number it pops up error? 

Tina86 by Explorer
  • 491 Views
  • 3 replies
  • 0 Helpful

when is a text message not a text message

Included phone minutes:UnlimitedIncluded SMS texts:UnlimitedEU roaming data:15000 MB EU roaming dataCharges outside your allowancesType of Charge Notes Cost excluding VAT Calls to UK numbersIncludes landlines (01,02,03) and mobiles. Excludes Jersey, ...

When will my new phone arrive?

I ordered my upgrade over a month ago but the delivery status has not changed, when will this arrive? And why can't I see the details of my new plan online?

Galaxy s20 Ultra

On March 10 I ordered the Galaxy s20 Ultra 512GB. I heard anything yet and I am still waiting Any ideas?

leeds69 by Valued Contributor
  • 497 Views
  • 1 replies
  • 0 Helpful