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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2650 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15529 Views
  • 51 replies
  • 65 Helpful

Delivery Date

Hi,I have ordered a 4Gee home broadband and when I ordered it, it’s says “In Stock” however for delivery date it says “Expect this to be dispatched within 21 days” The delivery doesn’t usually take this long for in stock items so is this normal?Thank...

DylanA44 by Visitor
  • 419 Views
  • 1 replies
  • 0 Helpful

Add another contract

I have an ee contract and want to set up another one with another phone also can I get some discount on the second contract. How can I do this whilst the country is on lockdown

100gb sim plan

Just received my sim on 100gb plan. However it's only showing that I've got 50gb data available.Anyone know why this is?

tone7 by Explorer
  • 466 Views
  • 3 replies
  • 0 Helpful

Resolved! How do i know if my order hasnt been accepted

Hi I placed an order at 22.40 last night for a second line. Their was a 10 upfront which I paid and is currently showing in my pending . I got a confirmation code at the end of the processed but not a email or any other information. I tried to use th...

Alicia89 by Visitor
  • 4530 Views
  • 7 replies
  • 1 Helpful

Delivery

I have a delivery expected today, I have opted for the Enjoy Expert Delivery method. They usually want photographic ID when delivering, are they still wanting this with covid19 going on?  

lucyyy1 by Visitor
  • 419 Views
  • 1 replies
  • 0 Helpful

Delivery

recieved the following eamil but cannot get through on the phone, will my order be dospated or delayed? Your order is almost complete - we will have you up-and-running with superfast 4GEE soon. We need a bit more information from you to complete the ...

VOICEMAILS

How can I evidence that I have not received any voicemail messages to my mobile? I have not switched the facility on my mobile, nor do I want to. I am in dispute with a company who claim to have left me a voicemail message when it was impossible to d...

Resolved! Samsung galaxy watch buying outright

I'm thinking of buying  samsung galaxy watch outright from a supplier. It will be unlocked and purchased out right with no monthly fee.... will it still pair with my samsung s10 if it's not purchased on a network?? I'm finding it hard to get clear in...

I haven't had a email or text about my order

I ordered a new phone with a monthly plan on the 23rd it's been 3 days and I've had no confirmation and I can't track my order either. I haven't paid anything upfront and I understand if there is a delay due to situations. I just don't want it to com...

SamuL by Visitor
  • 435 Views
  • 1 replies
  • 1 Helpful

Incorrect Pin Entered

Please help! My phone is saying ‘incorrect pin entered’ when it is the correct pin. How do I get into my phone?

f4ll0n by Visitor
  • 593 Views
  • 2 replies
  • 0 Helpful