I ordered a new sim only monthly contract on the 1st Feb 2021 and after getting the confirmation email, I've been left in the dark and am still waiting on my sim. I can't call 150 as I'm still on my previous smarty sim. Help!!
The SIM cards are sent through the post and usually arrive within 4 working days. I'd recommend speaking to our Mobile Care team to check on the order.
You can find all of our contact methods on the get in touch help page, including live chat for pay monthly customers and a number to call from another provider.
The SIM cards are sent through the post and usually arrive within 4 working days. I'd recommend speaking to our Mobile Care team to check on the order.
You can find all of our contact methods on the get in touch help page, including live chat for pay monthly customers and a number to call from another provider.
