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Community Activity
Resolved! Still a dead after 6 months
Every time I login into the app, and that included today. I keep on finding the option to do a renewal on my Broadband. But as per usual when I try to find out what options are available. It times out with the same stuck record message, sorry, someth...
Broadband order cancelled but still received router
Hello, I recently cancelled my EE home broadband service online, but I have received the router by post. I would like to return it. Could you please confirm whether a return label was included in the package or send me a printable/QR return label or ...
Ordered a phone
Hi I ordered a phone yesterday at 5:45pm I just want to check when would I have it
Apple Watch
Can I link my Apple Watch to a different sim
Switch 2 delayed
Ordered the switch 2 on release day, was apparently dispatch the same day but 2 days later still no tracking number. should have had an option to collect or faster shipping, ordering on day 1 release and having to wait potentially 5 days is shocking
Can you please help to split up my account?
I would like to remove all the numbers from my account and create separate accounts for them all with different Direct Debit Accounts.Reason – I am the main account holder for my 3 daughters and wife. I would now like them all to control their own ac...
Not receiving text messages
I haven't received a single text message since May 12th. I only realised this was the case when I needed a verification code sent to my mobile, and did not receive the text message. I asked my partner to send my a text message and that hasn't come th...
Identifying Mobile Devices connected to EE TV Pro box
Been meaning to ask this for some time but keep forgetting. We have two mobile phones with the EE TV app that are connected to our EE TV Pro box but the box identifies them both as Mobile Device. You can only pair or unpair a device but if I want to ...
I can’t receive call nor text
Yes I can’t receive call nor text on my number
Discovery plus dropping sound after ads
There is no sound when whatever show we're watching comes back after the adverts. Any ideas why? Thanks
