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Constant orange flashing light on ee smart hub pro
Can’t get my EE WiFi to connect to broadband.tried each socket in the photo. Tried the socket that needs a filter and tried all 3 that don’t. tried with an Ethernet cable, with two Ethernet cables and without an Ethernet cable. Tried resetting and po...
Can’t activate Apple Music add on
Hi,I’ve just purchased the Apple AirPod Pro 2 £15 a month add on with the 24 month Apple Music included, however since receiving the product I’ve no idea how to activate the Apple Music
Guest Order No Confirmation
Ordered the Nintendo Switch 2 bundle this morning as a guest and haven't received a confirmation email.Checked Spam/Junk and other mail folders with no luck.Cannot track the order as website session expired and need a order confirmation number.Cannot...
Now TV
I have switched from BT where everything was great. I can access Sky Chanel’s but not Now TV. Now TV doesn’t recognise my email. I’ve contacted the EE technician but they can’t do anything and told me to contact Now. Now said it wasn’t their problem...
New to EE from BT, Zoom constantly freezes
I recently moved from BT (with them many many years), EE plan Essentials Full Fibre Gigabit. I am using the EE Smart Plus Hub and 3 Smart Wifi plus boosters. Speed into the house is around 900mbps and upload 100mbps.Everything is great apart from wh...
Resolved! Partial Broadband Dropouts
As of last week, I have been getting full dropouts in Wi-Fi service and some Ethernet dropouts (some devices still work via ethernet and other's don't such as EETV). Not sure if "dropouts" is the proper terminology but all the devices are still conne...
Mobile Network upgraded
will EE come with new thing for the Mobile Network to use Satellite up in space for Broadband those who live in Ruel areas because of the speeds test that they get so I was wondering if an EE Staff member could reply back to me on this topic to.
No landline
Changed to EE for broadband, home phone and mobile on 19th March and after ages spent on phone trying to sort it out here it April 24th and still no active landline. Considering I'm a full time carer for my husband and have health issues myself I wou...
My basket
I have been trying to order a 65” TV now for nearly 3 weeks. I go online and choose the TV I want and click add to basket but then it says this service isn’t available at the moment try later. Then I get an email to say the item is still in my basket...
Cant link my business phone, and cant redeem MS365 voucher
I've tried multiple times to link my business phone to my online account, and it fails every time. I have phoned EE support and just get told they're aware of this issue.However, I am now trying to redeem my Microsoft 365 perk, which also does not wo...
