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New phone - OPPO FInd X2 Pro

Phil080466
Explorer

Hi

i have the aforementioned phone being delivered to me this Sunday. I selected the fastest option which includes guidance given by ‘tech delivery specialists’. I don’t actually need the advice at all but just wanted to get the quickest possible delivery option. 

I am diagnosed with OCD and a small part of this relates to purchasing new products. The product must be brand new so, for example, I already know that the phone I have ordered is factory sealed in shrink wrap and because I know this I will not be able to accept the phone if the shrink wrap has been removed regardless of the supporting reasons.

 

My question is - does the delivery person remove the shrink wrap prior to delivery as part of the set up process? If they do I will need to cancel the order.

 

I realise this may sound bizarre, however there is nothing I (or my psychiatrist) can do about this unfortunately.

 

Any info will be much appreciated 

 

Thanks

 

Phil

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@Phil080466   When the device has arrived just inform the person you don’t need it setting up as you’ll do this yourself.  Nothing will be opened before hand. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Phil080466   When the device has arrived just inform the person you don’t need it setting up as you’ll do this yourself.  Nothing will be opened before hand. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.