Community Activity

Moving before bt fiber Internet installed

I have fiber being installed this week with bt , but moving to ee looks like a good idea , I don't wana affect the install but wana switch to ee , should I wait for install ? Does the contract 24months matter when switching ?

Remote bell for phone

Recently joined EE, broadband and phone working fine.Prior to EE we had a remote bell that could be heard every where in the house.This did not work with the new system, thought it would not be missed but it is, we have missed some calls as the hands...

Unable to link broadband account and unable to view bill

Switched over from BT to EE 5 days ago. I am having the same problem and unable to link the broadband account to my EE account.I made 3 calls and I  was told it would be passed to technical support.  I made another call yesterday and was told to visi...

egr55 by Investigator
  • 131 Views
  • 6 replies
  • 2 Helpful

Parental controls

Parental controls not working, I can't create groups also safe search is not working. I have tried multiple ways to add a device to a group but no joy. I tried making group first and message says can't save this group, I've tried must be 30 times, sp...

Re: 5G Not Working

I am also only getting 4G in areas I have been getting 5G in previous areas that is been previously. I have spoken to at least 5 different agents who haven’t exactly been the most helpful as it gets to the engineers and they say everything is working...

rhysster974 by Established Contributor
  • 590 Views
  • 20 replies
  • 5 Helpful

Conditional call forwarding

Hiwe have been using conditional call forwarding for a few years and have had no problem.in the last 6 months we have been having issues with this working.we have the iPhone 13pro on monthly business payment, if this phone is not answered it would be...

ND29 by Investigator
  • 45 Views
  • 6 replies
  • 0 Helpful

Resolved! phones for use with EE digital home phone

Hi, I have recently moved from BT to EE digital home phone. At the moment I am using my BT phones with an adapter supplied by EE to connect to the hub. However, I would much prefer to use new phones that connect directly to the Hub. I am not sure wha...

heelisp by Contributor
  • 6731 Views
  • 5 replies
  • 0 Helpful

Returning kit

Hi there I've just received a bill of 85 pounds today saying ee haven't received their broadband kit when I sent it away months ago i even recieved a 85 pound cheque few months ago so I assumed it was fine and well clearly that's not the case I didn'...

Samsung Buds3 pro. no order update

Hi,I placed a order on the EE store online on Sunday the 23rd March for these earbuds  as they were on offer,  I phoned the contact for the Tech Store twice and twice I was told it going to be put through but I've heard nothing via text, phone or ema...

Payroll

Hi, I left EE on March 12th and got paid today. Checked my bank account and it’s way lower than what it should be. I need payrolls number please to discuss this. 

Orob22 by Visitor
  • 8 Views
  • 1 replies
  • 0 Helpful