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New iPhone 13

Amyb29
Contributor
Contributor

Like most of you, I got the iPhone 12 Pro Max on release day, with Apple now confirming the new iPhone 13 to release next week, we will have to pay to upgrade?

76 REPLIES 76
ammoofficia1
Established Contributor
Established Contributor

I upgraded on preorder date and i didn’t get charged no early upgrade fee and my upgrade date was 17 November. You should be ok. 

ammoofficia1
Established Contributor
Established Contributor

Mine was 300 too. I didn’t get charged. 

Why am I being charged but everyone else isn’t 

Leanne_T
EE Community Support Team

Hi @starks2221

 

Thanks for coming back to the community. 

 

Please get in touch with our Mobile Care team by calling 150, they will help you with your upgrade options 🙂

 

Thanks. 

 

Leanne. 

Don’t agree with some peoples early upgrade fee getting waived but I have to pay a fee of 277

Leanne_T
EE Community Support Team

Hi @starks2221

 

Please give us a call on 150, and the team will help you get this looked into. 

 

Leanne.

Mehmeh123
Established Contributor
Established Contributor

No body’s ‘Early Upgrade’ fee was waived, peoples ’Anytime Upgrade’ fee was waived.  There’s a big difference 😕