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14-09-2021 07:28 PM
Like most of you, I got the iPhone 12 Pro Max on release day, with Apple now confirming the new iPhone 13 to release next week, we will have to pay to upgrade?
20-09-2021 10:47 PM
I upgraded on preorder date and i didn’t get charged no early upgrade fee and my upgrade date was 17 November. You should be ok.
20-09-2021 10:47 PM
Mine was 300 too. I didn’t get charged.
20-09-2021 10:57 PM
Why am I being charged but everyone else isn’t
21-09-2021 07:48 AM
Hi @starks2221
Thanks for coming back to the community.
Please get in touch with our Mobile Care team by calling 150, they will help you with your upgrade options 🙂
Thanks.
Leanne.
21-09-2021 08:52 AM
Don’t agree with some peoples early upgrade fee getting waived but I have to pay a fee of 277
21-09-2021 08:54 AM
Hi @starks2221
Please give us a call on 150, and the team will help you get this looked into.
Leanne.
21-09-2021 09:04 AM
No body’s ‘Early Upgrade’ fee was waived, peoples ’Anytime Upgrade’ fee was waived. There’s a big difference 😕