Skip to main content
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

New house phone number after moving home

Go to solution
Fasteddy
Visitor

on ‎04-10-2021 03:44 PM

Hi, I have moved house and specifically asked for a new home telephone number but EE has kept me on the same number after 3 requests to change it.

0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions
Go to solution
XRaySpeX
EE Community Star
EE Community Star

on ‎04-10-2021 05:54 PM

If you're doing a BB Home Move within the same exchange area, you will keep your landline no.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

0 Kudos
2 REPLIES 2
Go to solution
Katie_J
EE Community Support Team

on ‎04-10-2021 05:20 PM

Hello @Fasteddy. 

 

Thanks for coming to the community. 

 

When was the last time you requested this?

 

Speak soon, 

 

Katie 🙂

0 Kudos
Go to solution
XRaySpeX
EE Community Star
EE Community Star

on ‎04-10-2021 05:54 PM

If you're doing a BB Home Move within the same exchange area, you will keep your landline no.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Kudos