New Voicemail message on my handset, can't clear it

JoPlums
Visitor

‎30-10-2021 05:12 PM

I have a message showing on my BT DECT handset that says 'NEW VOICEMAIL'. I can't clear it, I don't have the 1571 service activated, I have no messages on my BT answerphone. Can anyone help me with where this message is coming from? I have two handsets on my DECT system, the message is only showing on one of them. I have been through all the menus on the phone and there is no reference to it. had the phone for years on a BT line, switched to EE earlier this year. Thanks in advance.

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XRaySpeX
EE Community Star
EE Community Star

‎30-10-2021 05:17 PM - edited ‎30-10-2021 05:18 PM

What form does this msg take? Is it verbal, a display in the phone's display, a text or what?

 

Have you actually dialled 1571?

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