The EE Community

SMS

Hi EE Team,I have an active EE SIM ******** I topped up £5 , but I’m not receiving any verification SMS from WhatsApp or other services. Can you please check if there's a block or issue on my number regarding international or short-code messages?Than...

EE App

What absolute **bleep** joined EE mobile and broadband in March and still unable to access the alleged App, got to be close to 30 calls to guides and technicians plus visiting EE shops and not one person has been able to get access for me after movin...

so i need to wait a week or so to get a sim? can i cancel better off getting one from the shop..

Phone Order

HiPlaced an order for a phone 2 days ago, not had any confirmation of the order.  Tim

Itemised call log

How do you go about getting an itemised call log, if it doesnt appear on bills?

Programme descriptions in Guide are woeful

I’ve had BT for years and am now stuck with EE.Its onscreen guide to programmes and episode breakdowns is just dreadful.Some don’t include episode numbers and titles.  Here’s the description for every episode of “The Sopranos”, regardless of the titl...

Switching to mobile broadband

I have recently switched to mobile broadband from Fibre. I have connected to 4G Wi~Fi on our phones and laptops but cannot connect to my desktop PC.  When I go to Settings > Network & Internet , the WiFi option does not appear.  I've tried unplugging...

Can I use TP Link Deco Mesh with Smart Hub Plus (SH30A)

Hi all. First post here.Switching over from Plusnet BB to EE Fibre 67 Essentials this Friday and want to get everything prepped my end as I work from home and cannot afford too much disruption / drop out switching over.Current set up is TP-Link Arche...

Re: Re: How do I cancel Apple TV+ contract?

I’m having exactly the same problem. I can’t find where to cancel it anywhere. Could you explain how please. I’m sure it would help others