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Unlock old phone

Sh2468
Visitor

‎17-05-2021 10:30 AM

hi

 

i have an old Samsung, no idea which model. I dropped my current phone in water and need to use but is locked to EE. It isn’t networked so not really sure what to do (tried text number to 150) Any help greatly appreciated.

 

thanks

0 Helpful
2 REPLIES 2
Leanne_T
EE Community Support Team

‎17-05-2021 11:51 AM

Hi @Sh2468

 

Thanks for coming to the community. 

 

Where did you purchase the Samsung? 

 

Speak soon 🙂

 

Leanne.

0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎17-05-2021 12:07 PM

Where did you yourself get this device itself originally? Did you buy it yourself new direct from EE or from a 3rd-party reseller or is it 2nd-hand? The unlocking process & costs are different. Was it originally on contract or PAYG?

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