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Why my sim been block?

Adel1234
Investigator
Investigator

‎17-05-2021 11:25 AM - last edited on ‎17-05-2021 12:32 PM by

Hi.please tell me why my sim be block after 1 day that I  start contracting. And How can I get it back?

*************

That was my number 

I really need that

Because my email work with this number and I forget my password and I need this number to enter my email. 

 

[mod edit: please don't post personal details on the forum]

0 Helpful
1 REPLY 1
bristolian
EE Community Star
EE Community Star

‎17-05-2021 11:55 AM

Hi @Adel1234 

 

Firstly by means of general advice, you've posted your mobile number on a public internet forum - which is an open invitation for spammers and suchlike to use that for contacting you. I would suggest removing that unless the site admins beat you to it.

 

Secondly, and unfortunately for yourself, there is no account access on this forum so you're best to call EE C/S to discuss this. You can use 0800 0798586 from another phone if necessary.

 

Although, by means of trying to potentially resolve this without needing to call - what makes you think your SIM has been blocked? What has happened? Does your phone show signal bars and can you make a call?

0 Helpful