Network Ee error after iPhone update in turkey
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18-09-2020 06:44 AM
This error message keeps appearing after my iPhone update and won’t clear. I don’t have data to use in Turkey and been using WiFi ok until the update. How do I resolve this?
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18-09-2020 01:58 PM
You sure you've switched Mobile Data OFF & WiFi is NOT set to Switch to Mobile Data when WiFi is weak??
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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18-09-2020 07:44 AM
@Cbirchnall68 Have you tried doing a manual network search ?
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18-09-2020 01:30 PM
Does it matter if you are only using WiFi there?
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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18-09-2020
01:42 PM
- last edited on
18-09-2020
03:19 PM
by
DanielPA
The error message comes up all the time when using WiFi
Kind Regards
xxxxxx xxxxxxxxx
[mod edit: please do not post personal information on the public board. Thanks!]
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18-09-2020
01:43 PM
- last edited on
18-09-2020
03:20 PM
by
DanielPA
I don’t want to use the mobile network as it’s chargeable but I can’t get rid of the message
Kind Regards
xxxxxx xxxxxxxxx
[mod edit: please do not post personal information on the public board. Thanks!]
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18-09-2020 01:58 PM
You sure you've switched Mobile Data OFF & WiFi is NOT set to Switch to Mobile Data when WiFi is weak??
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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18-09-2020 03:08 PM
@Cbirchnall68 and it will come up while using Wi-Fi as the phone is trying to find a cellular signal you need to allow this to get rid of that message once that’s done you can then turn off your cellular data once again.
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18-09-2020
03:53 PM
- last edited on
18-09-2020
05:10 PM
by
DanielPA
Yes checked and changed it
Kind Regards
xxxxxx xxxxxxxxx
[mod edit: please do not post personal information on the public board. Thanks!]
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18-09-2020 04:02 PM
Thought it had worked but it hasn’t
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18-09-2020 05:39 PM
Hi @Cbirchnall68.
Have you tried restarting your phone?
Can you disconnect from the WiFi, then connect gain?
Jon

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